Booking Terms & Policies

multi-media policies

Proofs will be delivered within 2-3 business days after the session.

  • Final edits will be completed within 7-10 business days (Monday-Friday) after photo or video selections and balance clearance.

  • Expedited services for editing are available for an additional fee:

    • 72-hour turnaround: $125

    • 48-hour turnaround: $175

    • 24-hour turnaround: $250

  • We reserve the right to display all client work on social media, portfolios, and marketing materials unless ownership rights are given to the client in proper documents..

Consultation

All clients must consult with us before any service is provided.

  • Communication can be initiated via email or phone call, please arrange a suitable time in advance.

Payments

A 50% non-refundable deposit is required at the time of booking to secure your session date and time.

  • The remaining balance must be paid 24 hours prior to your session.

  • Payments are accepted through secure methods such as Zelle, Venmo, or cash.

Cancellations

All deposits are non-refundable and will act as a cancellation fee if the session is canceled by the client.

  • Clients are allowed one complimentary reschedule if notice is provided at least 48 hours in advance. Any additional rescheduling will incur a $50 fee.

  • Rescheduling due to inclement weather or any form of safety detriments will not incur additional fees.

Punctuality

Please arrive on time for your session. The session end time will not be extended due to tardiness.

  • Clients arriving more than 15 minutes late will incur a $50 late fee.

  • Sessions will be canceled if clients are more than 25 minutes late, and deposits will not be refunded. A new deposit will be required to reschedule or book a new session.

Studio booking

Studio sessions require prior consultation before booking.

  • Any third-party studio rental fees are included in the package.

  • Recommendations for studios can be provided upon request.